DCPH: A BPO Marketplace

October 5, 2020

The history of Business Process Outsourcing (BPO) in the Philippines dates back to 1992 when a man named Frank Holz set up the first BPO company in the country. Since then, outsourcing firms have been sprouting here and there. Up to this day, the industry is continuously growing not only with the number of firms being established but also with the kind of services it provides. It has evolved from the procurement of simple tasks to more complex ones. There are outsourcing companies now that offer services in trades that require specific technical skills such as legal and engineering — this was not the case when BPO was first introduced in the country.

In 2010, the Philippines was declared the BPO capital of the world, with it taking 16 to 18 percent of the total outsourced services globally. In fact, in 2018, the industry was among the top contributors to the country’s rising GDP.

Understanding Outsourcing

By definition, outsourcing or remote staffing is the contracting of tasks and obligations to a third-party vendor. When enterprises outsource their non-core functions from service providers, they are left with nothing else but ensuring that their businesses are performing smoothly. And that is not to say that the duties delegated to outsourcing companies are not important — they are just as valuable, only that some of them require skills that other companies cannot get on board with yet or anymore. It is either because their operations are escalating at a rate that would no longer allow them to carry out their auxiliary processes, or they are yet to expand and need support in running their company.

Aside from the aforementioned, here are a few other benefits of outsourcing:

  • Reduced costs in labor
  • Increased efficiency
  • Lowered expenses on technology and facilities
  • Access to skilled manpower

No matter what the reason is for outsourcing, the bottom line is that outsourcing is here to help businesses thrive. But if you are part of the latter — a start-up wondering how the world of outsourcing works in streamlining and systematizing your workflow — then you have come to the right place!

DCPH: A BPO Marketplace

There is a word we like to describe Digital Consulting PH with: aggregator. Think of DCPH as an international BPO marketplace — a one-stop for your outsourcing essentials. You do not have to look for the perfect service provider anymore because we have already taken on that role for you. Armed with decades-long industry experience working with global clients, we are here to listen to your business situation so that we may be able to come up with the right solution for your outsourcing needs. With us, you will get connected with the outsourcing service providers based in the Philippines that will cater to your needs, whatever the industry you are in: administration, digital marketing, e-commerce, engineering, finance, health care, IT and software development, legal services, and logistics.

Are you ready to start your outsourcing journey with us? Reach out! Feel free to fill out our form at our Contact Us page with all the necessary details that would help us visualize your vision.

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